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Host Setup |Guest Setup | Host Agent Setup | Account Setup
For a one-time only use see this HowTo page.
DWService is simple to use, once you get everything connected, which their website does not make as simple as they could.
So, I have written up this HowTo to help new users to make use of this wonderful tool.
First you need to know if you are the computer that needs to be seen/operated - which we will call the Host.
Or if you are the computer remotely viewing/operating the Host - which we will call the Guest.
There are two main ways of using DWService - single event, or "One-Time" use, which does not require any account.
Or, regular guest (Remote Support Provider) with occasional Hosts, this requires an account and installed agents.
A third option, is for regular access to your own computer, from any remote computer, which works the same as the second option.
the Host/Sharer will use these instructions, Controller Instructions
after the Host(Sharer) is done with this page:
You will need to create an account for you to be able to log in from any Internet Browser, wherever you are to access the Agent(s) you have set up. The Agent need to be running on the computer you will Remote Access, we call that computer the Host and you will be the Guest.
Start at https://www.dwservice.net and create a new account, click on the LOG IN button - upper right; and then click "Sign Up"
Once you have created an account be sure you keep your password safe - you can use the same password as the INSTALL password as your Login but it is slightly less safe.
You will need to have completed the HOST/ Agent installation, before you log in.
Once that is all done you can Log In, select the AGENT tile, Select the AGENT by name that you just created.
Then select the SCREEN tile, the Host may need to confirm Allow Access, wait a little bit (30 seconds) and now you should have full remote access to the HOST computer!